Frequently Asked Questions

Everything you need to know about your Hbada ergonomic experience.

What is the standard shipping time for Hbada orders?

Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.

Do Hbada chairs come with a warranty?

Yes, all Hbada ergonomic chairs include a 1-year limited warranty that covers manufacturing defects and structural components under normal use.

What is your return policy if I am not satisfied?

We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return the product in its original packaging within 30 days of delivery for a refund.

Are the chairs difficult to assemble?

Not at all. Each chair comes with a comprehensive instruction manual and all necessary tools. Most customers find they can complete assembly within 15 to 20 minutes.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

How can I track my order once it has shipped?

Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery status.